Last updated: September 2026

Enayati Home Healthcare Center LLC (“Enayati,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of everyone who contacts us or uses our website. This Privacy Policy explains what personal information we collect, how we use and protect it, and the rights available to you. We handle personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable Dubai Health Authority (DHA) requirements.

Who We Are

Enayati Home Healthcare Center LLC is a DHA-licensed home healthcare provider based at 2501 Al Moosa Tower 2, Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates.

Information We Collect

We may collect the following information:

Contact details you provide — such as your name, phone number and email address when you submit an enquiry, request a call back, or contact us.

Health-related information — details about the patient’s condition or care needs that you choose to share with us so we can respond appropriately and plan care. This is sensitive personal data and is handled with additional care.

Service and billing information — where you become a client, information needed to provide care, coordinate with insurers, and process payments.

Website and technical data — such as your IP address, browser type, device information, and how you use our website, collected through cookies and similar technologies (see “Cookies and Analytics” below).

How We Use Your Information

We use your information to:

Respond to your enquiries and requests.

Assess needs, arrange and deliver home healthcare services.

Coordinate care with clinicians, and where relevant with insurers and third-party payors.

Manage appointments, billing and our service agreements with you.

Meet our legal, regulatory and professional obligations, including DHA requirements.

Improve our website and services, and measure the effectiveness of our marketing.

Legal Basis and Consent

We process personal data on the basis of your consent, to take steps at your request before or during the provision of services, to comply with legal and regulatory obligations, and for our legitimate business interests where appropriate. Where we rely on consent, you may withdraw it at any time by contacting us, though this may affect our ability to provide certain services.

How We Share Your Information

We do not sell your personal data. We may share it only where necessary with:

Our clinical and administrative staff involved in your care.

Insurers, third-party payors and payment processors, where relevant to your service.

Regulatory authorities and professional bodies where required by law.

Trusted service providers who support our operations (for example, IT or website providers) under appropriate confidentiality obligations.

Confidentiality of Health Information

We treat all patient and medical information as strictly confidential, in line with DHA confidentiality requirements and professional standards. Access to health information is limited to those who need it to provide or support your care.

Cookies and Analytics

Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use our site and to improve it. We also use Google Ads and related advertising tools, which may use cookies to measure and improve the performance of our campaigns. These tools may collect information such as your IP address, device and browsing activity. You can control or disable cookies through your browser settings; disabling some cookies may affect how the website functions.

Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. While we take reasonable steps to safeguard your information, no method of transmission or storage is completely secure.

Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to meet legal, regulatory and accreditation requirements, after which it is securely deleted or anonymised.

Your Rights

Subject to applicable law, you have the right to:

Request access to the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data, where appropriate.

Object to or request restriction of certain processing.

Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date shown above.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Enayati Home Healthcare Center LLC
2501 Al Moosa Tower 2, Sheikh Zayed Road, Trade Centre, Dubai, UAE
Phone: +971 4 338 5990
Email: info@enayati.org